← All IT Skills
Accounting

Salesforce Administration

Develop Salesforce administration fundamentals for users, data, security, objects, reports, dashboards and workflow automation.

Enquire Now

Course Coverage

What you will cover

  1. 1Salesforce navigation and CRM concepts
  2. 2Users, profiles, roles and permissions
  3. 3Standard/custom objects and fields
  4. 4Data import, quality and management
  5. 5Reports and dashboards
  6. 6Validation rules and automation concepts
  7. 7Sales/service process configuration
  8. 8Security, auditing and maintenance

Practical Results

Learning outcomes

  • Administer core Salesforce settings
  • Manage users and access
  • Build reports and dashboards
  • Support reliable CRM data and processes